January 2010

TVP Announcement

Dear Valued Merchant On Friday January 29, 2010 First Regional Bank was closed and reopened on Monday February 1, 2010 as First Citizens Bank & Trust (FCB). We would like to take this opportunity to assure you that your processing relationship, your DDA's, and your reserve accounts that you may have had with First Regional Bank are secure and business is operating as usual. This now provides TVP and you, our valued merchants, with a much stronger banking alliance. First Citizens Bank has been in existence since 1898 and their financial strength far exceeds what First Regional Bank ever had. To read more about FCB, please visit their website http://www.firstcitizens.com. For more information regarding the action taken that prompted this change please go to: http://www.fdic.gov/bank/individual/failed/firstregional.html We appreciate your business relationship with us and we are sure that with this larger, stronger alliance we can all move forward with confidence. TVP will continue to provide you with the same level of quality merchant care and services; that will not change. If you have any questions, please do not hesitate to contact us at 818 597-2838. Norma Kay President/COO Terminal Velocity Processing, Inc

November 2009

Happy Holidays!!

Terminal Velocity Processing wishes you a safe and prosperous holiday season!

October 2009

Alternative Payment Methods Can Increase Sales!!

As the holiday season approaches, more and more businesses are looking for alternative payment methods to offer their customers. Approximately 20% of consumers do not have Credit/Debit Cards and continue to use their checking account as their payment method of choice. ACH payments continue to show solid growth and increased transaction volume. Offering your customers the option to use ACH e-check services and check by phone will attract new customers and increase your revenue stream. For more information, please contact our customer service department at 818-597-2838, option 1.

September 2009

Attention

Effective October 16, 2009, Visa and MasterCard have modified rates for several existing interchange programs as well as introduced new Interregional Interchange Programs. . These will be reflected on your October Merchant Statement. Effective July 1, 2009, Visa began to require each authorization processed to be either cleared or reversed. A fee of $0.045 will be assessed to approved and partially-approved authorization transactions that cannot be matched to a clearing transaction or authorization reversal. In addition, Visa will assess a $0.10 fee for any Visa clearing transaction submitted that cannot be matched to a previously approved or partially-approved authorization.

August 2009

Attention: Important Reminders!!

Access to MReports/EConnection reporting: you must sign onto the system every 25 days or your password will be deactivated. There is a $10.00 Reactivation Fee per occurrence. All merchants, whether large or small must be PCI Compliant. As part of our commitment to assist you in maintaining compliance, we urge you to visit www.pcisecuritystandards.org to view the PCI DSS requirements, FAQ's and a list of PA-DSS Validated Payment Applications.

July 2009

New Authorization Regulations

Effective 7/1/09, Visa began to require each authorization processed to be cleared or reversed. Card-Present transactions and authorizations done in error must be reversed within 24 hours. Card Not Present authorizations must be reversed or cleared within 72 hours. A fee of $0.045 will be assessed to authorization transactions that are not cleared or reversed w/in time frames. Clearing must occur w/in 10 days of authorization (20 days for T&E merchants). Visa will also assess a $.10 fee for clearing transactions that cannot be matched to a previously approved authorization. We suggest you contact your Gateway, if applicable, to verify they are able to process authorization reversals on your behalf.

June 2009

Visa Announces New Acquirer Processing Fee

Visa currently charges a Variable Access Fee on all Visa branded transactions which appears in the "Other Fees" section of your Merchant Statement. Effective July 1, 2009, this fee will be replaced with a new Acquirer Processing Fee of $0.0195, charged for each Visa authorization request performed. This fee will appear as "Visa ACQ Processing Fee" in the "Other Fees" section of your Merchant Statement, beginning with your July statement.

May 2009

New Authorization Regulations!

Effective July 1, 2009, Visa will require each authorization processed to be either cleared or reversed. Cardholder Cancelled Card-Present transactions and authorizations done in error must be reversed within 24 hours. Card Not Present authorizations must be reversed or cleared within 72 hours. A fee of $0.045 will be assessed to approved and partially-approved authorization transactions that cannot be matched to either a clearing transaction or authorization reversal. Clearing must occur within 10 days of authorization for all merchant categories, with the exception of T&E segments who must clear within 20 days of authorization, regardless of the transaction date. In addition, Visa will assess a $.10 fee for any Visa clearing transaction submitted into interchange that cannot be matched to a previously approved or partially-approved authorization. If you are using a Gateway, we recommend that you contact them to verify that they are able to process authorization reversals on your behalf.

April 2009

Important Interchange Rate Modifications!

Effective April 17, 2009, MasterCard has introduced a new "World-High Value" Interchange category. Merchants who process transactions using a consumer credit World MasterCard from cardholders enrolled in the program will be assessed World High Value Interchange rates. In addition, Visa and MasterCard have modified rates for several existing interchange programs. New rates are reflected in your April Merchant Statement.

March 2009

Secure Your Data!

TVP is committed to ensuring that our merchants protect and secure cardholder data in accordance with PCI standards. PCI DSS is an industry-specific standard designed to protect cardholder data and is required of ALL merchants that store, process, or transmit credit card data. The PCI Data Security Council has recently developed a new approach for merchants to follow in order to become compliant. As part of our commitment to assist you in maintaining compliance, we urge you to visit www.pcisecuritystandards.org for full details.

January 2009

MasterCard has implemented a cross border transaction fee

MasterCard has implemented a cross border transaction fee of 0.40 percent on all U.S. region acquired transactions for cards issued outside the U.S. region. Beginning March,2008, Visa has charged an International Service Assessment fee of 0.40 percent on all international purchase transactions acquired in the U.S. Regrettably, TVP must pass these fees along. If you have questions, please call Merchant Services at 818-597-2838 opt 1. In addition, we encourage you to visit www.terminalvelocityprocessing.com, for a glossary of terms and an encyclopedia of important information about your merchant account.

December 2008

Terminal Velocity Processing wishes you a safe and prosperous New Year!

Please Note: If you have access to Mreports/EConnections reporting, you must sign on to the system every 25 days, or your password will be deactivated. Each time that occurs, we will charge your account a $10 Fee to reactivate your password.